Tory Burch

"This Tory Burch location is in the winter garden. The selection and service is excellent. Good handbags and shoes."

"Ask me a year ago to rate this store and I would tell you how great the general manger was Chad I believe his name was. The employees that he had were outstanding, they really tried to get to know you and keep that connection going. Now going to this store it feels so wrong. The energy is so bitter, the new manager Anika is horrible. She’s very condescending. A few of the associates have stayed but many have left… I can see why. There’s this one make associate who’s ALWAYS on his phone when you come into the store or just walk by. Very rude never keeps his mask on or greets you.. yet he tends to follow customers around as if he claimed them. Sometimes we just want to shop without a bother, I like how the ladies stay in their spots and wait till we actually need the help. There’s a much bigger employee who works there I believe she’s hispanic she’s a very nice woman, I can’t remember her name but she’s very helpful and keeps in contact! So do two other ladies there another Hispanic woman with curly hair and a Greek woman I believe. I can’t seem to remember these ladies names sorry :)!!!! Anyways all together I’m happy to see some employees that I feel COMFORTABLE with to shop are still around. Will not be taking my business with that man anymore."

"Insanely rude manager called Larry. Took two months to repair a dress and the hook was placed in the wrong direction. The manager simply ignored our request to re-repair the dress and just disappeared in the back room in the middle of our conversation. That’s how you treat customers? Will never come back."

"I had a great Shopping experience the stuff really nice and down to earth and very helpful and I got what I was looking for in less than 10 min . They saved my time! Thanks, Melissa !"

"Typical Tory Burch store. Nothing special. Empty most of the time. Nice clothing but not really NYC style."