Fratilli's Pizza 404 Hunts Point Avenue, The Bronx, NY 10474

"It's a good atmosphere, the staff is super friendly and professional. I'm always treated with great customer service."

"My experiences with them has been pick-up and delivery via Uber. It’s very busy there, very chaotic. It takes a while to get the attention of the cashiers. They see you there but they don’t really acknowledge you and you have to be persistent in getting their attenion. IMy order is never ready for pick-up in time. I always end up waiting about an extra 10 minutes or so. They’re friendly when they finally acknowledge you. As far as delivery, same thing… it’s usually late. I’m sure the driver has ti wait for the order as well. Their food is good though. I usually get the chicken parmigiana (no pasta) and it’s a big portion. I’ve also gotten their spaghetti with garlic oil, shrimp and spinach. There were maybe 4 pieces of small shrimp which was disappointing. But it tasted good and fresh (see picture). Their garlic knots are always warm. The Philly cheesesteak was huge, generous meat potion and tasty. I got it with tomato, extra onion, Mayo and provolone cheese (see pic). Overall, good portions for decent prices."

"I had a very bad experience with there pizza it was cut in the size for a 2 year old and when j spoke to the manager he said well they must of cut it wrong and it’s a smaller today . the garlic knots taste like dough and the chicken on the buffalo chicken pizza were dried out like if it was sitting there for days ! Very dissapointed in my experience . When I called to complain one of the guys hung up on me. disgusting customer service !"

"I heard about this place through a friend who comes here often. Isn't the new management and it's skyrocketed in a wider range of food and it's delicious I want to come back here and order something different cuz everything looks delicious. For it being my first time I grabbed the menu all their different dishes. I noticed that they are online, and I could order online, and deliver too!! Met one of the owners, Dino and I double checked about the distance for the delivery. I am ordering something Grand this weekend for my family to enjoy!"