Burger King 4799 West Henrietta Road, Rochester, NY 14467

"Only customer at this particular restaurant…..so service was quick ….both employees at drive thru windows were very friendly and polite….prices are too high ( Whopper meal $13)…..may be the reason why store was dead and McDonalds across the street had long lines in their drive thru…."

"Went here to try the new chicken wraps. I waited 29 minutes in the drive-thru. I ordered 2 wraps, 1 Whopper and a large fry. I was asked to pull forward (no biggie). After I noticed another car (that was asked to pull forward also) receive 2 bags, before I received my order (frustrating). I was told I was waiting on fresh chicken.....received my order; hot fries, my chicken not the same. I tried calling the store (multiple times) to speak to a manager; no go. 29 minutes waiting; I will not return to this location."

"The kid working drive thru kept asking "are you done?" After every item I ordered. Then shoved all of a 50 dollar order in 1 little bag so I couldn't check it. Of coarse I was missing items.when I checked the receipt for a phone number it was the corporate number (I checked online it's the same number). I always wonder how the McDonald's right across the street can have lines around the building and I haven't seen a single car at bk. Now I know why"

"The only thing in my order they got right was a med onion ring, I had also gotten 2 identical sandwiches, the sandwiches they gave me were wrong and they weren’t even the same sandwiches."

"Edit: when I got back to work I noticed that they didn't fill my drink up all the way and my fries were cold. So disappointing for the extra amount charged to upgrade to large. Original: I got my meal with a side of bad attitude I didn't ask for. Also, what's up with the prices? They're insane."