Abercrombie & Fitch 437 Eastview Mall, Victor, NY 14564

"I just bought a bottle of perfume yesterday, because I didn't like the smell, so today I came to exchange it, but they said they can't exchange or return it with perfume, while when I bought it no one said no. exchange or return. and their service is very disrespectful to me. I will never go back to this shop again even if I go to the mall."

"Customer service is rough in my experience. The girl who checked me out yesterday gave me attitude for just asking a question. She was very condescending with her tone of voice. Let’s spread kindness instead!! I hope this improves!"

"Employees are nice here, especially the young man with glasses that works here. He went above and beyond to help me find some jeans - there was only one pair in my size left in the store and he looked everywhere until he found them. He deserves a raise!"

"Personally, I prefer to shop online. I've been to this location in the mall 2x before and it was like any other typical mall experience. I get better deals online and they seem to have a wider selection. Their clothes are great! Especially their high waisted jeans (which are my favorite!!) The jeans are comfortable and hug your curves; a great fit to dress up or down! I have so many different pairs. Lol All of their clothing is good quality (hence the prices). You'd want that so your clothes last longer. I will always be a customer!"

"Lacks a bit in customer service. No one was manning the fitting room although there was a long line waiting. I had a question about an item and was unable to find any employees working the floor. Good thing we like the clothes."