Matlock Tire Service & Auto Repair of Knoxville 10730 Kingston Pike, Knoxville, TN 37934

"I've had multiple great experiences with them, most recently I was assisted by Tyler in the diagnosis of a particular issue with the steering. At no point did I feel like I was being "taken for a ride", he provided honest feedback that was congruent with my own research into the matter, and it resulted in me avoiding paying for parts and labor that ultimately did not appear to be necessary at this time. This is in keeping with the quality work and communication they've provided before, I'd highly recommend them."

"Matlock was fast, efficient, and a great price. Had all four tires replaced, Matlock had the best price compared to other local competitors. They also did brake work for us and were very honest about what we should have done and what wasn't necessary to have done yet. Also, Matlock was great about keeping us informed about the status of our vehicle. Definitely recommend going to Matlock."

"This place has the best customer service in Knoxville! I initially called and spoke to Logan about my tires purchase and apply and he was so kind and patiently with answering all of my questions. He was even able to get me an earlier appointment than my original one. When I walked in the door he addressed me by my name as if he knew me already. He was very personable. They took good care of me with my new tire installation. They will forever have my business!"

"My first experience with the Matlock team has been nothing short of exceptional. They were friendly and honest from the get go. Entering their store is a warming customer experience. The layout is smartly designed and attention to cleanliness was upmost was noted during my visit. The work estimate provided by phone was patiently explained and detailed, while the pricing seemed more than reasonable. Then, they followed through as they had promised. Perfect! Thank you so much!"

"This is the nicest car repair type of place I have ever been in. It was clean and hospitable. I really enjoyed seeing how the employees treated each other. They were all very respectful and professional. I believe they did good work and they treated me very kindly. I felt like the price was a little bit high, based on the searching that I did online. But I did not feel like I could negotiate. This was a nice business, and I will probably return, but I will do more research into the prices before I commit to another large expenditure."