Rachels Mediterranean Grill 5493 Sheridan Drive, Amherst, NY 14221

"We like Rachel’s but they mess up our order just about every single time. Today was about the fourth time we ordered bowls and they came without dressing or any of the sauces we ordered. Plus the chicken was extremely tough. Rachels used to be one of the top local chains but all of Buffalo is wondering what happened to them."

"I go to the one on Sheridan in Williamsville. It's an excellent choice for a fast, clean, delicious salad or rice bowl. The Garil sauce is delicious!"

"I had a schwarma on a peta. I tasted like regular chicken with some tahini that barely flavorful. It was a chicken sandwich not schwarma. I had better from other restaurants particularly in Toronto where there is a large Lebanese population and they have the cultural background to make great dishes.. This was an 100% lacking in cultural context. My wife and I spent $25 for 2 pitas and soft drinks in a bottle (coke fountain was out of order). I mused that is 1/5 to 1/6th of our weekly food budget at Aldi's which we visited right afterwards in the same plaza. Restaurant fare should be an experience to enjoy for that price. Mediocre experience here knowing they could do much better."

"The prices are just outrageous. $19 for a salad and a drink. The food is great tasting but they are very skimpy on amount versus price. I used to love to get lunch here regularly but I’ll chose Chipotle over this."

"Paid $1.50 for extra sauce and still didn’t get enough for my bowl."