Viola's Submarine House 1539 Military Road, Niagara Falls, NY 14304

"Order was placed and then promptly forgotten about. Watched 5 people enter, place orders, and then exit before a senior employee asked if we were there for a pick up order. After replying we placed an order in the shop there was zero communication about correcting the issue being a priority, only "nevermind, they're leaving" when the total waiting time had exceeded 30 minutes."

"It was clean, efficient and friendly service. The subs were pretty good, made to order fresh ingredients. We had a cold assorted sub and a steak & cheese."

"This place serves the best Philly cheese steak I've ever had. It will be a mandatory visit whenever we are in town. Right now, their dining room is under construction - sounds like that's been a long project, but should be done sometime soon. I'm sure their dining room atmosphere will be much better than eating our yummy lunch in the car."

"This is absolutely the best sub we’ve ever had!! We had the steak and cheese as recommended by the cashier and it was amazing! When we come back, we will 100% be visiting Violas again. This is a must stop sub place hands down!!"

"Disappointed, used to the best steak and cheese sub place. Not only was the portion lacking steak and cheese, it lacked the special “homemade” seasoning. Didn’t look appetizing. This was a large steak and cheese with everything minus tomatoes, but you wouldn’t have thought that from the picture. Couldn’t even finish the second half, had too much chewy steak. Also cash only in 2023? Never again unfortunately."