Five Guys 3860 McKinley Parkway, Hamburg, NY 14219

"Once upon a chilly evening in Buffalo, as the snowflakes fell gracefully from the sky, I found myself engaged in an epic billiards battle with my boys. We were in the heart of the city, and the competition was fierce. But little did we know, our night was about to take an unexpected twist. As the game intensified, our stomachs began to grumble louder than the pool balls clinking together. Desperate for some sustenance, we ventured out into the frosty night in search of a bite to eat. To our surprise, most places had closed their doors early due to the snowstorm, leaving us in quite a pickle. That's when we stumbled upon a shining beacon of hope – Five Guys! Not only were they open, but the aroma of sizzling burgers and fresh-cut fries welcomed us like an old friend. We couldn't believe our luck, and the warmth of the restaurant was a stark contrast to the cold outside. We entered, and the staff greeted us with cheerful smiles, despite the late hour. Being a lover of branding and business, I couldn't help but admire their efficient operation and branding consistency. The place wasn't bustling with activity, but the staff was on top of their game. As we placed our orders, the anticipation grew. I ordered their classic cheeseburger with all the toppings, while Roman opted for a bacon cheeseburger. They were thrilled to dive into their cheeseburgers. We grabbed a hightop and as we waited for our food, we regaled each other with tales of our epic billiards showdown. The ambiance was quiet, and we could hardly contain our excitement. When the food arrived, it was like heaven on a tray. The burgers were juicy, the toppings were fresh, and the fries were perfectly crispy. Each bite was a burst of flavor, and we couldn't help but share our delight with the Five Guys team. Between bites, I couldn't resist discussing their brilliant marketing strategies, even in the midst of a late-night snack. The boys were busy declaring that these were the best cheeseburgers they had ever tasted. As we finished our meal, we couldn't help but leave Five Guys with huge smiles on our faces. They had saved our evening with their delicious food and top-notch service, making it a memorable night of billiards and burgers. Five Guys, you are the true champions of the late-night munchies game in Buffalo, and we are forever grateful for your open doors and fantastic burgers. If I could give you six stars, I would – but for now, five stars and a heartwarming story will have to do. Thank you for being our culinary heroes on that snowy Buffalo night!"

"Always enjoy the Cajun handout fries and my BLT. My husband loves the burgers. Great place to eat and enjoy each others company. Service is quick and the food is good and hot. What more can you ask for."

"I ordered a bacon cheeseburger with just onions, lettuce, tomatoes, ketchup and mustard. There was no cheese and they put mayonnaise on it which I am allergic to tried calling right after I left at 9:40 and no one answered the phone."

"Overwhelmed staff. The employee with glasses running the fries was obviously irritated, throwing fries after they were cooked with the basket into the tray. The employee was also rude to customers as they asked for a status after waiting 30 minutes. I ordered online, and it said 10 minutes. I waited 30+ to get my food."

"This was my son's first time at Five Guys and he thoroughly enjoyed it, as did I. He's just started school and isn't always the biggest eater. I was impressed to see him finish his burger and put a healthy dent in his fries. As always, the fresh, quality ingredients and burgers made to order and precisely as requested were delicious and satisfying."