The Home Depot 2065 Niagara Falls Boulevard, Amherst, NY 14228

"Terrible customer service, bought a dewalt radio and PURCHASED a 2 year WARRANTY for $30, it's only been 1 week, speakers blew out and they won't warranty it. Manager was completely oblivious, confused, and ignorant. Doesn't know how to do his job. I wouldn't expect good customer service from here and especially DONT waste your money on buying warranties its a scam."

"James V. M. in the Flooring Department was an absolute gentleman and a pleasure to work with. He was very patient and informative throughout the consultation on which material would work best for my project, calculating the amount and finally placing a delivery order to the job site. Smooth and painless experience. I highly recommend you work with him."

"I highly recommend Terry as a kitchen designer. Extremely knowledgeable and passionate about designing great kitchens! Also Stephanie has great customer service skills!"

"Paint department employee(Rakwon Davis) is exceptionally pleasant, hardworking, helpful, kind, professional and went out of his way to help me with my painting questions. He cleared a lot of questions with regarding to interior painting and I truly appreciate it. Please give him a pat on the back for a job well done. I will definitely recommend this location to all my family members. Thank you Rakwon."

"As a first time home owner, I have now discovered how important having a local hardware and building supply store is to a neighborhood. From building a deck, blowing out a wall, building a wall in closet, to installing a sump pump and finishing our garage- Home Depot is there with the tools, supplies, and helpful associates I need to make these projects happen. The store is always clean, and it never takes long to find someone who can help answer your question. The employees are also fairly good about deferring your question to another coworker if they don’t know the answer, which is extremely important because you don’t want electrical advice from the person working in the windows department, nor plumbing advice from the person in lumber. I opened a Home Depot credit card, and this is a must for anyone with a home- while it doesn’t have all of the fancy perks as my American Express, it does offer interest free financing for 1-3 years depending on what you spend, pretty much all the time so that is huge in case a washer or dryer break, fridge breaks etc- I know I can walk in and put it on my HD credit card."