Torrid

"Ok store, prices are pretty good compared to other stores at that location"

"Good selection, large changing rooms, friendly staff"

"I absolutely love this store. I'm slowly building my wardrobe from Torrid. Every time I go there, I get treated like royalty. I'm looking forward to trying the Torrid in Albany, NY, this weekend."

"I don’t usually write things like this but I was treated with extreme disrespect by a manager, Lisa, who seemed as though she didn’t want anyone to enjoy their experience, or even spend their money at this Torrid. The minute I come in and start browsing the t-shirts, she makes it known that she doesn’t not want me touching anything by saying “if you touch anything, just give it to me. You don’t have a board don’t even try to fold it.” As I work in retail, I know better than to leave a mess behind. I felt as though I couldn’t even look at the shirt designs to see if there was shirt I would want to buy. It is astonishing to me that she would have that much attitude towards a customer, and I went and alerted one of the cashiers, Ayiana, immediately of this woman’s actions. She is taking my information and giving me vital information so I can file a complaint and we hear the manager, Lisa, again tell someone “everything you touch, I need to fold” in a stern tone. The woman immediately stopped shopping and went and paid. She could have spent much more money in the establishment but the manager ruined that for her. Ayiana was a wonderful girl and I hope that in the future, the store manager is willing to hire more people like her."

"The staff here is always amazing. They never fail to greet me with a welcome smile, offer assistance and even open a fitting room for me. They don't hover, but make sure that you know they are there if you need help. I always really appreciate having someone ready to assist when necessary. One of my favorite places to shop, by far!"