Ample Storage Center
About the Business
Ample Storage Center, located at 4400 Hillsborough Road in Durham, North Carolina, is a top-notch storage facility that prides itself on providing a high-quality customer experience. Conveniently located near Duke University and downtown Durham, this facility offers well-lit, paved, gated, and secure storage units. Special features include a loading dock for transfer trucks, extra wide drive aisles, and a resident manager ready to assist with all your self-storage needs.
Customers rave about the outstanding service provided by the friendly and respectful staff at Ample Storage Center. The facility is clean, accommodating, and secure, making it a trusted choice for storing your belongings. The manager, Mark Knight, is highly praised for his courteous and helpful demeanor, making the storage experience seamless and enjoyable.
With affordable rates and a $35 Move-In Special that includes a lock and insurance, Ample Storage Center is the perfect choice for all your storage needs. Whether you're looking for short-term or long-term storage solutions, this facility offers a safe and convenient option for storing your belongings. Don't hesitate to check out the available positions on their Careers page if you're interested in joining their team.
Photos
Location & Phone number
4400 Hillsborough Rd, Durham, NC 27705, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"They folks gave us outstanding service. We are very happen with our storage unit."
"Been storing things here for three months. Clean, accommodating, and secure, friendly and respectful staff. Recommended."
"Facility is clean and safe seeming, but “climate control” can be iffy. My unit 197 was exceptionally hot for over a year—noticeably hotter than my 2nd unit 176 in different building. I complained in summer 2021 and nothing was done. In May 2022 I complained for the second time, and was told by Sam that he had checked and that the building was “right at 80.” I knew it was not, so bought my own thermometer, which showed a few days later (early June 2022) that my unit was 95 one day and 97 the next. This time, their new site manager, RJ, who was onsite when I was there, confirmed it was hot (their own thermometer showing 98!) and AC unit in that building was not running! When I called a few days later to see what was being done, I was told that a technician had been called. I asked for compensation for the inadequate conditions in this unit, as we have been customers here since 2016 and have spent thousands of dollars on their facility. But all Sam would offer was to allow us to move ourselves (and our piano!) to a different unit. Oh and they discounted the 1st month of the new unit. If I could move out of Ample altogether, I would, but that would be a lot of trouble and $$. They know they have customers over a barrel, and they DO NOT CARE. Instead of acknowledging that they weren’t offering the service they should have been, Sam even pointed out to me that though they try to keep units between 60-80, there is no temperature range in the lease contract, despite their advertising their “climate control.” Thus he put the onus on me to notice they hadn't promised anything in particular, rather than on them to provide what is implied in the words "climate control." BEWARE."
"Just rented a unit yesterday. Great experience so far! Sam & Kerrie were super nice, very warm and welcoming, and extremely helpful in answering all questions. My unit and the hallways leading to it were extremely clean."
"We have been very pleased with our use of Ample Storage. We feel there is adequate security and there is much access to our unit. Our unit was very clean when we rented it. We had a small problem with the door but it was fixed very quickly and correctly. Highly recommend Ample Storage."
List of local businesses, places and services in North Carolina
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos