Starbucks,

7567 Oswego Road Retail Center, Liverpool, NY 13090

"This Starbucks has never been good but the people have been nice and it’s been on my way. I have had two instances now where I have left without mobile orders (and there’s no way to refund through app) because of how slow they are. Now the past few days they just decided to close the lobby but there’s no notice on the app. So now you have to wait to pickup your mobile order in a drive through (instead of just closing the lobby for in store orders). The baristas who are there are always slammed and I’m not surprised the company as a whole is dealing with a strike, pay them more so they come to work!"

"Good service, always room to sit down and do work, good vibes. There’s a manager who is often around and they are quite kind. Music could be a liiiiiiittle softer, but they are often playing good tunes!"

"I normally like coming here to get food and drinks! But today I went inside instead of the drive thru and the guy at the front counter had an attitude with me. I felt extremely uncomfortable asking for certain things like to remove something from my order or what’s in this certain drink. My apologies if he is having a bad day but do not treat customers like that try to smile and make a comforting atmosphere for all!"

"Ordered a mobile order and they did not add any if the additions asked for in one drink, didn't receive correct second drink and the hot coffee was half full and it was already a small. Terrible drinks bad service. Don't go here. Wasted 20$ as they would do nothing to correct the issue since it was a mobile order."

"Lori was great! They were steady type busy all staff working continuously, when orders were done letting customers know immediately so there was no additional wait times! Great experience of a team working together for customer service excellence!!"