Panera Bread 21872 Towne Center Drive, Watertown, NY 13601

"The employees in the front r such a joy! They kept us smiling they were very respectful and the smoothies r to die for oh my heavens! Definitely recommend this restaurant to everyone!!"

"The service was top notch great. Had a spinach bacon souffle which tasted very good. The lady cashier was very polite and professional. Overall, great service."

"My salad was old so many parts were uneatable. The soup was great as always. But you would think for the price that the food would be up to par."

"Five stars because the Green Goddess salads and Roasted Turkey avocado BLTs were loaded as they should be. The service was slow slow slow, but that is true every time I have not tipped in advance - I have been testing speed vs tip/no tip - still have issues tipping for a take-out order without service!"

"I haven't posted in years but I had to today. On 11/12/23 we went to Panera bread for the first time and while we were waiting for our order you could hear the lady who was in charge yelling at a worker then came out and had a attitude at us because we were trying to find our order and said it's on the receipt it's not yours. Then was complaining to a worker about us because we didn't know it was our first time and our receipt wasn't even facing us to where we could see it. And the whole place was dirty. From the floor to the tables. I would of took more photo's but I didn't want to take pictures of people. The glass doors had hand prints and looks like soda where it had ran down the glass. Was our first time and last time going to this establishment."