Grande Cayman Resort

"Never disappointed in the property. We stayed there a long time ago when it was Long Bay Resort and loved it but it has went down a lot from then. The rooms were not what I had booked and were not in the best of shape. Also, online shows really cheap rates but then they add fees that are almost as much as the room rate for daily maid service that we never received. Will not be staying at this place anymore. On a scale of 1 to 5 I would give it a minus 5."

"Located in the Golden mile, the area is nice and resort as well. Rooms have been updated and I love the modern beachy feel. We've stayed in Ocean front and ocean view and both have had great views of the ocean. Parking deck is convenient but can get loud at night when trying to go to bed since horns beep when alarms are set. Staff was very friendly and buffet for breakfast was pretty good."

"Our rooms were clean and spacious, although I heard other guests complain of missing or broken kitchen items. We had odd numbers of some items, and not 10 of anything fir a 10 person suite, luckily there were only 8 of us and we made it work. Everything worked but the showers were difficult to operate. If you come in the winter like we did I suggest you bring your own blankets, the ones on the beds are more like a second sheet. We chose this hotel for the indoor heated pools, splash pad, lazy river, and hot tubs. The pool was nice, the hot tubs were warm but not hot and two were broken for a few days of our stay. The lazy river was really cold, then closed, then finally almost room temperature the last day we were there (which was disappointing because that's my favorite part). They have a Starbucks on site which the teens loved. River City Cafe is next door and we enjoyed being able to walk there. We asked what time the putt putt closed as we left the pool so we ran up and showered, but when we came down to get the clubs and balls we were told they just got an email that it was closed for the season? The little kids were disappointed. Otherwise the people at the front desk were very kind and helpful. I told them there was a wire hanging out of the elevator door and he immediately called someone and it was fixed the next time I used the elevators. They seemed short handed on housekeeping staff. We had to go down and get toilet paper, dish soap, and trash bags and set our trash outside the door. They didn't come in our room the whole 7 day stay but stopped by our door once to ask if we needed anything."

"Great location and value. Ocean view room is great. Room clean but dated a bit. Nice to have a free hot breakfast included. Staff have been good. I previously read some not so great reviews but we think if is just fine. We will come back."

"The day my kids and I got to the resort we were met with friendly and prompt service. However, the room I booked and paid for was not the room they put us in. Once we got to the room my daughter brought it to my attention that the room only had 2 beds I paid for 3 beds with partial ocean view. So I went back downstairs and spoke with the manager. They accommodated me by putting us in a better room with full ocean view. My kids and I had plenty of room to sleep and beautiful view. The Due South 72 restaurant had friendly people and great food. I would recommend staying here and probably will again in the future."