Atrium Health University City Emergency Department 8800 North Tryon Street, Charlotte, NC 28262

"The hospital is constantly overwhelmed but has made no efforts for renovate so that more proper beds can be added. They only insist on putting patients out in the hallways and creating makeshift rooms with reclining chairs instead of beds to place the sick patients. A "for-profit" care system with record profits cannot even make the efforts to treat their sick with more dignity and respect than shoving them in a room with 3 other patients who are sick with covid and the flu when they are not."

"Somewhat shady on the outside with the metal detector and police officer regarding the door however, the nurses and doctors and all staff that came in contact with were wonderful. It’s spent a lot of time with me and my child and explained everything I never felt rushed"

"From the minute I walked in everyone was really concerned for me. I did not know what to tell them but I have been really tired lately and had a lot of headaches. Sent me in for a chest X-ray and a MRI on my head. Next thing I knew I was in a room with the erdoctor. He was conceded still about how I was feeling. He said he was leaving for a few minutes and a lady came in that was the assistant neurologist and the head neurologist was on a video screen by my bed. They had found out I had had two strokes that I had no idea. Kept monitoring me for a few hours and have found out that at 70 a lot of my problems are from the stroke. Spotless place incredible people great place to go if you need immediate care or maybe if you do not need emergency care go to your doctor. Thank y’all again."

"This is a very busy area with a lot of things going on. Attentive care was given, but interactions were also prompt to get through a consistently busy lobby full of patients. Everyone seemed to do the best that they possibly could while maintaining a positive attitude."

"Horrible service. Had to do a self vaginal examination, HIPPA info discussed in front of other patients. People lined up everywhere in the back. They had no room for the amount of people that needed treatment of some sort. I was verbally attacked by a homeless woman that was coughing excessively without her mask being pulled up. Unsanitary conditions, people sleep on the floor in the lobby, an all out nightmare! I will never go to THIS ER AGAIN! IT WAS NEVER THIS BAD, IT HAD A GREAT REP NOW ITS GONE TO SH!T"