Pinehurst Medical Clinic Sleep Medicine - Fayetteville

"Let me start off by saying I love Ms. Welden and how she takes care of her patients as well as Dr. Aurora, however the minions you have to go through to get to them, its shameful. I have been working in a HR medical setting for 10+ years and I have never sat in awe of waiting ON HOLD for 15minutes to talk to a nurse! I have severe asthma and every time there is an emergency I can not get through at the office. I have the Dr's cell but that is for business use. I dont understand why when I come in to see the provider, I watch as the staff stops to take care of a phone call when assisting me, which is fine, but why dont I get the same courtesy when the shoe is on the other foot?"

"5 stars for the providers and nurses. They do the best they can in the short amount of time they get. 0 stars for management and front desk. In this day and age you should care about the patients and not the numbers. Answer the phones and stay off your cellphone. Be mindful and empathetic for those coming to your practice. As a long time patient of PMC I am appalled by the way this office was ran in the short time I was employed there. Glad I resigned."

"Received letter that I would be seeing a NP instead of a Doctor and the( lady) that answered the phone just hung up on me ! (very rude)! Disabled Vet. first impressions last a lifetime folks! U guys must pay people to say good things!"

"My Dad has been a patient of Dr. Welden's for several years. I have never met a Doctor that had more compassion than her. She always goes above and beyond for my father's care. She is truly an angel on earth. My family is blessed to have her as one of his doctors. I would give her a thousand stars of I could."

"The physician assistant is great. I really like her for her concern and kindness. She appeared as very competent, caring, attentive, and professional. The attending physician was the polar opposite. I had never met him and he gave me the results of a bronchoscopy done in Pinehurst. He entered the room without knocking, did not say hello, called out my name, did not ask how I was doing but said he had to review my chart. He didn't even look at me much less examine me. He then pulled out a digital recorder and stsrted dictating his notes as he read my report. Listening to him dictate his notes is how I found out the growth in my lung had malignant cells and that half of my lung would have to come out. I found that out almost to the day a year after my brother had died with lung cancer. I tried to speak and say, hey, buddy, I speak doctor and understand what you are saying but he waved angrily with his hand to silence me. At the end of dictating his note - which took all of a couple of minutes at most - he took even less time to tell me that tests would be ordered to determine how much lung could be removed. He did not once ask me if I had any questions. He then got up and started toward the open door, and when I stood to ask a question he pointed a finger and ordered me to stay put and go nowhere. After walking into the hallway he suddenly turned around, angrily said something about hating Medicare because of the regulations, took out a pen, and took all of 30 seconds to write something on a form. Needless to say that was the last time I ever saw him. I felt grossly violated. He treated me as if I was some contemptible, lower class untouchable barely worthy of his holy presence. I reported him to folks in Pinehurst who all rolled their eyes upon hearing his name. Hey, Pinehurst, you need to do something about him before someone sues you."