Rapid Care PLLC 4534 Raeford Road, Fayetteville, NC 28304

"Whoever at the front desk couldn't have cared less that me and my family were there. Whatever customer services these other accounts saw, was just not there. I called ahead of time to get my wife/kids tested for strep throat. Asked if they take walk-ins, yes. if they're taking walk-ins today, yes. Strep throat testing, yes. Told the receptionist we'll be there in few minutes. The receptionist said ok. Got there to find out that they weren't taking walk-ins until after lunch bc the doc just got got back from vacation and was still catching up. Had to drag my sick wife and kids to another clinic that had us taken care of inside an hour with prescriptions sent out. Worse was the succinct feeling they could care less about us or miscommunication. Sounds like they already have a good customer base which is good bc there won't be any recommendations coming from me."

"Good for urgent care, love the staff, not a great choice for PCP. They seem to be constantly short-staffed on Drs or Drs are always at other locations. I’ve been left without refills on my meds on weekends even after requesting days in advance. Very disappointed."

"This has got to be the BEST Dr's office ever. I had Dr. Fondinka sadly he passed and I was sent here. Dr. J and his employees are the best ever. Debbie Racheal and the other nurses are so polite and welcoming. Thank you...Red"

"Have you text them...just to get asked dumb questions and be given the run around. "Are you accepting walk in patients?" Isn't a difficult question to answer."

"Kind of amazing. Was basically a walk-in, called for appt at 0830 and was seen 0915. My PCP was closed till January and I had an accident at home. The receptionists were pleasant and professional (and very easy on the eyes, too :o). The PA was great, excellent bedside manner. And I was out in less than 30 mins. In all ... very rare around Fayettenam."