WakeMed MyCare 365 Primary & Urgent Care - Hope Valley 7021 North Carolina 751, Durham, NC 27707

"Wonderful, fast service. Everyone was incredibly kind. Kayra at the front desk was so nice and helped me out with some confusion about insurance. She went out of her way to make sure I was taken care of, even though I was a walk-in. The NP Elizabeth was also very caring, and walked me through treatment options step by step. The nurse Denise was lovely as well; I came in pretty sick tonight and I am glad this is the urgent care I came to."

"I’ve had a hard time establishing care since I moved to NC in 2020. I finally made the move to search for another provider and I’m so, so glad I did. Page High NP-C has been the best PCP since I left TX. From the first visit I felt like he wanted not only to provide the best care but also to get to know his patients. With my previous provider, none of my concerns were addressed, rather I’d get referred to a specialty where it would take forever to get an appointment which left me suffering until then. I always felt like my appointments were rushed and I was limited to only 3 conditions at a time per appointment. Page always provides his availability for convenience in making appointments and he is so thorough in his work up that I’ve been able to establish care with him and no longer see 7-8 specialists to treat things that don’t really need a completely separate referral to a specialist. He is incredibly knowledgeable but also values shared decision making and takes into account my own medical knowledge as I’m a graduating pharmacy student. He ensures that every one of my concerns have been addressed and takes the time to talk through them. I never feel rushed or limited during my appointments. He is also very friendly and welcoming and I’ve gotten along so well with him since my first visit. The rest of the staff is very kind and quick to get their patients seen and out the door. The front desk gave me a heads up on an insurance issue which I was very grateful for. Another thing I was so impressed by was the blood draw at my most recent appt. I do have a fear of needles and the staff was so attentive to that and called Page to assist. I’m usually a hard stick which makes blood draws incredibly painful as they either dig for the vein or stick me multiple times. Page got it done in one try and I barely felt any pain at all. The office is also very quiet, new, and nice. Though this location is a 30+ min drive for me, it is totally worth it. I’ve been recommending Page and mycare365 to all my friends and patients since my first visit!"

"I was pleasantly surprised by my experience at WakeMed. I was seen within minutes, and the entire staff, from the receptionist to the PA, were incredibly friendly and helpful. The PA listened attentively to my concerns, answered all my questions thoroughly, and put me at ease. The facility was clean and comfortable, and the overall experience was stress-free and efficient. I highly recommend this urgent care!"

"I had a visit with Page High NP-C to establish myself a new primary care doctor and he was absolutely wonderful. Immediately could tell that he will do whatever he can for his patients to be healthy and happy. Will definitely be happy to go again for all my primary care needs. Super easy to set up appointments too."

"I recently had the pleasure of meeting Physician Assistant Sarah Song for my physical examination and to establish my ongoing care. She far exceeded my expectations and I am thrilled to have her as my healthcare provider. From the onset, Sarah ensured I felt heard and acknowledged. She took the time to understand my medical history and current health status, providing me with the space to express my concerns without feeling rushed. This level of attention is truly commendable and instilled a sense of trust and comfort in our patient-provider relationship. What stood out the most was her thoroughness in treatment planning and physical examination. Sarah is meticulous and comprehensive, leaving no stone unturned. She provided a detailed plan for my treatment, explaining every step in a clear and understandable manner. Sarah's compassionate care was evident throughout our interaction. She has a warm demeanor and professional approach. I would highly recommend Sarah Song to anyone seeking a dedicated, knowledgeable, and compassionate primary care provider. I am excited to continue building my patient-provider relationship with her and am confident in the care she provides."