Lincoln Community Health Center 1301 Fayetteville Street, Durham, NC 27707

"My mother and I have used Lincoln Community Health for quite some time and they have been very accommodating, up until today. My mother, normally excited to use Lincoln and spread the word to others, rushed back from her appointment due to the poor service from a front desk person named Sonya. At a place where so many people here are amazing, with great personalities and love their job, it is easy to weed out the people who are the complete opposite. Sonya was rude, sarcastic, refused to provide information, and difficult to communicate with. When asked the offices break hours (to avoid coming at the wrong time) she responded “i’m not going to give you my lunch hours.” when that wasn’t the question asked. We hope that Lincoln can continue to be a place where many can come to use their services provided. As long as people like Sonya work there and her performance goes uncorrected, this building will not last."

"The clinic is actually ok. I have issue with the three nurses that laughed and made fun of my mom's hair as they walked out of the building. Grow up. We could hear you. My mom loves her hair. I love it too. I don't judge folks by how they look. You're in healthcare so you definitely shouldn't. If you are grossly overweight, wearing a sloppy doo rag on your head, jeans two sizes too small...don't laugh at other people. Tighten up and be professional."

"The front desk clerks are very rude and hardly do their job look at you like your silly ever time you ask them a question Adult health check in clerks are terrible"

"Yall have the rudest worker at the desk she has a nasty attitude and an idgaf personally and thats not how you should be at work especially Lincoln organization your whole ideal is very rude and will most likely get you cussed out by someone who isn't so nice you don't speak to no one like that especially your patients but it's ok because I will be coming up there to speak to someone. The way you spoke to my mother today before she even stepped foot into the building and you gonna say you don't care the lady with the braids and nails she came to the door and said she did not care but it's ok tho"

"I recently had an appointment with the dentist and I had a great experience from the checking in process, to the dentist. The staff was very friendly and the Dentist answered all my questions, before I asked. I would highly recommend this place, I have nothing negative to say about them…"