Monroe Road Animal Hospital

"6 years ago I would have recommended this place to anyone, but today I took my cat in, got antibiotics, blood work and urine done. I drive home only to find out they did not mix her medicine…… also I arrived at 8:40 this morning on 1/25/2024, it was a drop off, they took me to a back room to wait for a vet tech to come review my cat’s chart with me, I get in the room…. 10 minutes goes by no one came in and all you hear is loud laughter on going from ladies who work here cracking up in the back of the building. So I poke my head out to tell the lady who was cleaning room one, I was done and she said someone would come soon……. 10 minutes goes on by…… no one, I finally left out of there by 9:10……. Crazy to wait that long to just drop off. When I called about the medicine not being mixed they said they would make it right…… how where you going to do that? All they did was apologize…… i did not go to school to do a job someone in the office was suppose to do before they handed me that medicine. Had to come back during rush hour. They said I could mix it at home but I was not comfortable with that. Y’all have got to own up to your mistakes. Sadly I will need to look for a new vet for my cat’s care. Little mistakes can add up to big ones and can be dangerous"

"Super quick and easy to get in and out. The front of house staff is great and could change my appointment really easily, and they're really friendly. The vet and her technician were also awesome and friendly, answering all of my questions with respect and their full attention. I left feeling very confident in my pet's health. The coffee is also a nice touch - thanks for offering that!"

"They brought my cat & I to the exam room promptly with no wait time. Everyone was so friendly & the vets were knowledgeable. My cat had to be put under anesthesia & they kept me informed via phone call each step of the way."

"Took in this little stray Kitty. He's not old enough to be away from his mama. But we got some dewormer flea treatment and antibiotics for our little Burns I guess. Lots of good advice. I'm not really a cat person. More dogs and reptiles. But he looks wonderful now that he's got some groceries and the antibiotics and lots of TLC!"