Rack Room Shoes

"Far in a corner of the mall.. and didn't have much for my 9 year old daughter"

"Clean store, nice staff... much better deals than the Shoe Department in the mall. BOGO 1/2 on most shoes... got 4 pairs for $125. Great clearance section as well."

"I’m big on leaving reviews - good & bad because I know it’s difficult for the management to notice all the time BUT I hope you give recognition how your employee Patrick, the one in the register is doing an AMAZING job. He helped us resolve the issue we had in Concord Mills related to promotion, he made it easy for us to buy another pairs of shoes because he explained very well how your ongoing promotion works. You need more people like that. They’re the front liners of your business so it’s important to give recognition for them to feel valuable. Thanks, Patrick!"

"Upon entering the store, I was greeted in a manner that made me feel happy to shop there. This one guy helped me with my choices of shoes and we managed to narrow down a perfect pair. I believe his name was Jason. The entire staff there at the store when I visited was nice and friendly. The two gentlemen at the counter were very pleasant!!!"

"ATTENTION :: whole box notates a clear “suggested retail $24.99” they charged 29.00. Yes I understand it is 5 dollars. Yes I understand it is a suggested price. But if you are going to sell it at a high price take the sticker off. When I confronted the manager about it “that’s a manufacturer price”. Ok then why have it advertised as such. I checked multiple other brands and types of shoes. They were “suggested price 50” being sold as 49. I guess we will just buy straight from manufacturer going forward if clearly the manufacturer is cheaper. Manager was super rude “this is how it’s been for the three years I’ve worked here” ok cool dude. Nice to know that you clearly have the box marked as isn’t the true price."