Chico's 416 South Stratford Road, Winston-Salem, NC 27103

"Great selection and very friendly and helpful salespeople. The online pictures don't do the clothing justice. Go to the store if you can."

"What a great experience! I called Amy in the morning and she was so helpful over the phone. Amazing customer service! When I got to the store and they didn’t have the exact pants that I wanted, she took the time out of her morning to call every store from the Winston location to the Charlotte location. I am beyond grateful for her help, as she made this transaction, super easy for me! Thank you so much, Amy!"

"I’m with several other one star reviews on here. Please stop acting like you’re doing customers a favor giving subpar customer service. First and last time I will be shopping “in person” at this location. I ordered online and bought another item while I was in there. Employee asked me the price “I saw it at online”. I then proceeded to pay the price “ I saw it at” only to return home and see it as a daily deal at $25 (not just online deal). Maybe she works on commission, but a little transparency goes a long way. I called and she said she didn’t have to, but would honor it. To make a long story short, I drove back up there to get the price I should have received in the first place. So if you asked what price you saw it at, do yourself a favor, check online while you’re in the store and go from there. You may be knowingly getting charged more. You’re better off going to competitor (plenty to choose from-Belk, Dillards, etc.) down the road for excellent customer service."

"I've been shopping Chico's for so long that my passport doesn't have a bar code. I tend to do a work wardrobe make over every few years and last December (2021) I was out doing just that. I had plenty of money and a real need for good help as I'm hard to fit. When I walked into the store, the sales people walked away. No one spoke to me. No one offered help I was in there for over 30 minutes. I will never stop foot in this store again. I can drive to Charlotte easily enough and find what I need."

"Exceptional service! Jamie was so helpful! She really knows the merchandise...held items for me to come try. And it was all even better than she said. I couldn't have left happier! And I got everything for 50% off plus 10 % more with email code. I'll be going back soon!"