The Carter Clinic, P.A. 2151 U.S. 401, Fayetteville, NC 28314

"The front office staff were wonderful. I felt confident that filling out 20 min worth of paper intakes for myself and my daughter were going to be worth it…. but the was not the case. I was supposed to have a virtual appointment this morning, but I was sent no link. I received no call. I tried calling the clinic and was sent to VM. I was looking forward to this appointment for my mental well being and my daughter’s. It’s very disappointing."

"I come here all the time and I love it. Ms. Kim is the best and the new staff and manager have been a blessing. I highly suggest this clinic."

"I enjoy coming here not only for the satisfying care provided to me but also because the staff that work in the front desk always greet me by name and make me feel welcomed. They always work with me to ensure I (the Patient) am receiving the best, quality care at all times. They are especially good at scheduling out for follow-up appointments and they always call me the day before to verify your next-day appointment. Keep it up ladies!"

"The front office staff was rude while we were filling out paperwork. The provider (Ms. Kim) was not in office, we had a telehealth appointment sitting in her office (this was not told to us before arriving at the clinic). She was very uninterested in our son's issues. Said she would be sending in prescriptions well before they were due to be refilled and come to find out today, the weren't sent in! Two weeks and nothing. My husband called to see what was going on and, surprise surprise, the front office staff was rude yet again! Ms. Kim called me to ask again where the meds were going after the initial contact my husband made. After I reminded her of her promise to have the meds called in before needed, she denied it and told me I was mistaken. She was rude and condescending so I told her we would be finding a different provider and she hung up. I would absolutely not do business with this "clinic". Horrible staff!!!"

"This office is so professional and well mannered. I have had no issues getting an appointment or getting in touch with someone who works there to actually talk to me and help me with my issues. I always deal with Amber Hester, she is so amazing and helpful. I would recommend anyone to this clinic."