MinuteClinic at CVS

"I was charged for a exam i didnt even ask for. I went there for a Covid-test. Thats it! I didnt go there for a exam and they didnt ask me either. They gave me a exam WITHOUT MY CONSENT and then charged me $50 for the co-pay of the charge. There is NO SIGN or NOTHING telling us this is what will happen. Its completely without your consent unless you know their game and tell them this is NOT what you wanted."

"Went to CVS on rockfish Rd this morning around 9:15 a.m. to get my daughter seen. We are an African American family. We went inside and there was a white lady already sitting down. A minute after there was a white lady who worked there in a white lab coat who asks the lady sitting down did you get checked in okay. I didn't know who she was talking to at the moment so I asked her me and she said no. minute when it was at and there was a white lady sitting down. I then asked her was she talking to me and I was still standing up at the time. She was actually speaking to the only woman sitting down. The lady sitting down asked me was I trying to get checked in and I told her yes and she said the kiosk over there. So I proceeded to get my daughter checked in to find out that there were no available appointments although it said available for April 22nd, 2023, the date I was there. The lady working at the clinic did not even speak to me or even say a hello or good morning so I don't even know where is she was. Very unprofessional. The lady that was sitting down was more pleasant than the lady working the clinic. She took the lady to the back and we left. I don't understand why they were no appointments available and there was only one person sitting down but, I can understand that some people appointments are a different times and that is how they are seeing. Went to first convenient Care and got my daughter seen in less than 1 hour. Staff was friendly and helpful not like this white woman that didn't even give us the time of day. Had to repost because my HONEST review was deleted. SMH"

"I got to minute clinic at 4:30pm and the nearest appointment was 6:20pm so I sat and waited for my time but was hoping maybe I'd get in earlier. She came out to tell us she was an hour behind. I didn't get seen until 8:15pm and then I was diagnosed with an ear infection that I never even had. I went to urgent care today to find out I have acute sinusitis. Please do not go here!"

"If I knew the lady name that work in minute clinic on 7/23/21 in the morning. I would put her name in complaint horrible horrible service. I understand times are hard for those in medical profession. And want to honor those who put their lives on the line for the general public. But if your going to have a horrible attitude just stay home. Do us all a favor. Thank you!"