Kairos Medical Consulting (Psychiatry & Mental Health Clinic) 3000 Bethesda Place, Winston-Salem, NC 27103

"I enjoyed our conversation and his pointers for me helped me to understand what can be controlled and what has be left for the unknown."

"Kairos is the for sure the best and is always there when I need them. Dr. Chue Black is the one I always see and she is AWSOME beyond words. She is always very understanding and very professional. I couldn't ask for a better therapist, who is more knowledgeable to help me along my way."

"Love the physicians, but have run in to being in need of my medication and being in withdrawal for a week or more due to no response on the patient portal or phone calls. Pharmacies cannot reach out for controlled substances. Really wish there was better communication on that part of it."

"Charged my card $430 without my consent (second time they have done this even after telling them to take my card off file) and this time it over drafted my bank account. I can't get anyone to pick up the phone (as usual) to talk to. And the mailbox is full. My doctor I like but unfortunately my upcoming appointment will be my last at this office. For a mental health clinic to put you in a position such as this is just plain unacceptable and stressful. And not helping at all"

"Not happy at all with this agency. First, I am assigned a PA that only works for the company once a week so getting answers and help is almost impossible. Secondly, the patient portal is a joke because you need to call the agency to reset it and nobody seems to know how to do that since I have called several times in this past week. In my experience this agency has very poor follow-up and seems to be only interested in their bottom line instead of caring for their clients. I work in mental health and in the past have worked for agencies like this, but as a patient/client I have a choice and it is to no longer pursue treatment with this agency. I have called all week about the patient portal lack of access and my psychotropic medication refill that is due Sunday and cricket, cricket, no call back. I am happy I found out how terribly unprofessional this place was from the beginning. Adios...I will look elsewhere where staff are full time and no just a bunch of once a week part-timers. Really affects the level of care you receive."