Quest Diagnostics 1941 Savage Road, Charleston, SC 29407

"I regret selecting this lab. I had no problem scheduling my appointment, and the lady who did my draw was very nice. However, the problems started when I received an email saying my lab results were available in my online account. I had problems accessing the results. When I called the number for the lab, there was no option to speak to a person. I tried pressing buttons for all the options, and the option for assistance with test results yields a recording saying the number has been disconnected and is no longer in service. The option for patient support yields a message telling you to use the website. I reached out for support on the website and just received a bot response telling me how to set up an account online. Very frustrating customer experience."

"I was anxious from the bad reviews but had a great experience today. The staff was super friendly and professional. Easy to schedule online and right on time. Give them a try and be a good patient. They know what they are doing. Also create an account so you can see your actual result when it's done."

"I read some of the bad reviews and I was worried I was in for a hassle. But the opposite happened I checked it in my phone they said come on in and have a seat I sat and was taken in exactly at my appointment time actually a minute or two early The young lady was a lot of fun and she was so good with the needle I actually had to look and make sure it was in. The place was neat clean organized and I can't say enough good about my experience there."

"I had to have lab work done. Went to have it done April 13th. Been waiting for results from my doctor. They were suppose to send everything to my physician. Spoke to my doctor the other day and they never sent results. Doctor can check with any questions diagnostic center and no record of my results anywhere. I’ve tried calling the center and can’t get through to anyone. Not even able to leave a message. Plus the woman who did my lab work, I should have went with my gut and followed up immediately because she was a scatter brain, somewhat rude and definitely didn’t have her head in the game. If at all possible don’t use this place!!"