CVS

"I’m looking for a different pharmacy at this point. Every month I pick up the same prescription and it takes 2-5 days to actually get my hands on it. When I get there, because I can’t get anyone on the phone it’s another excuse to why I can’t pick it up. Even my insurance company says it is an issue with their system. I don’t have time every month to spend days trying to get my medication. Don’t waste your time find somewhere else!"

"Wish I can give the pharmacy a zero. Never pick the phone up. Stay on hold for forever. Soon as my last 2 prescriptions are ready transferring them."

"I am sad to say that I am looking for a different pharmacy. I have done so much business with this CVS and I love the pharmacy techs. Three of them know me and/or my father by name. Unfortunately, I have been disappointed in the service over the past few months. There are several instances I’ve gone to the pharmacy during their business hours and they weren’t open. Between 10/2/23 and 10/31/23, the pharmacy will not be open on weekends which is very inconvenient. One time, they had plenty of techs ready to work, but the pharmacist wasn’t there so they couldn’t help anyone. What if this were a dental practice full of hygienists and assistants, but no supervising dentist? This is just unacceptable. This location can’t seem to keep one of my medications in stock so I almost always get it at the one on legion road and they are having the same issues. I’m just switching pharmacies altogether. Edit: After going in on Saturday and being disappointed to hear that they’re closed every weekend of October, I went on Monday and was told that they’d be closed for the rest of day. This is ridiculous."

"Won't answer the phone. Will auto fill prescriptions without authorization from user and then discard prescription. Photo is the hold time before I hung up."

"Prescription is sent in by the doctor… app says it’s in progress… you call for an update and no one answers ….you’re on hold for over an hour. You decide you’re going to go to the pharmacy and there’s a huge line every single time…. I recommend they increase their staff to help alleviate some of this congestion. It isn’t right to make patients wait for medication they urgently need."