Residence Inn by Marriott Charlotte Uptown
404 South Mint Street, Charlotte, North Carolina 28202
About the Business
The Residence Inn by Marriott Charlotte Uptown is a stylish and modern lodging option located in the heart of Charlotte, North Carolina. Situated at 404 South Mint Street, this hotel offers spacious and comfortable suites that are perfect for both short and extended stays. Guests can enjoy amenities such as a complimentary breakfast buffet, a fitness center, and a rooftop pool with stunning views of the city skyline. With its convenient location near popular attractions, restaurants, and entertainment venues, the Residence Inn by Marriott Charlotte Uptown is the perfect choice for travelers looking to experience the best of Charlotte.
Reviews
"Perfect hotel if you want to experience Charlotte with your family! Rooms were perfect! But Attiyah made the whole experience! She prioritizes customer service and makes everyone feel welcome. Will definitely be back!"
"Older and dated multi story motel. The restaurant on site seemed more like a bar with take out. I did not see any servers other than the bar tender. The breakfast was fine but in a very small and crowded alcove behind the bar. Hotel staff were pleasant, but management staff was terrible. A $20.00 a day parking fee that was not disclosed to me at check in was added to my final bill for the parking lot located next door. We wont be back to this property."
"Front Desk and Staff were really friendly/ knowledgeable. We needed extra sheets and pillows and they had them to us within 5 minutes. Location was fantastic and convenient for walking Uptown. Breakfast was much better then a lot of higher end hotels. The room was clean. Only reason I wouldn't give it a 5 is because the room was a little smaller then expected. Overall a Fantastic Experience."
"We have stayed here multiple times and we are lifetime titanium. We asked for our room cleaned at 1130 and again at 2pm and Wes told we were on the “list” but apparently the first person we talked to at 1130 didn’t follow up and the front desk guy also didn’t do anything about it. We are now at 9pm and nothing was done. We are supposed to get every other service, which this is, and total blank. The food service people are great. If this isn’t corrected we won stay here again."
"During our Thanksgiving visit to Charlotte, North Carolina, there were several aspects of our stay worth mentioning. Starting with the positives, the hotel staff, especially at the front desk, were generally friendly and efficient. Our room was spacious and tidy, with a pleasing view of uptown Charlotte. However, there were some drawbacks. As a Navy retiree, I value consistency, which was lacking in the hotel's bar operations. It was closed on Thanksgiving, which I understood, but the following day, despite being staffed, it remained closed due to low attendance. This seemed to lack structure and order; I believe in adhering to posted hours regardless of customer turnout. Additionally, our room's toilet had a continuous running water issue, which we mitigated by shutting off the water valve. The hotel's prime location is a notable highlight, conveniently opposite the Bank of America Stadium. An update on my experience: I'm currently at the hotel bar, interacting with the same staff member as yesterday, who is the bartender. Her demeanor doesn't seem very welcoming to me, which is discouraging. I had intended to enjoy a few drinks here, but now I'm considering spending my evening elsewhere."
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