Americana Inn a Travelodge by Wyndham
2825 Parkway, Pigeon Forge, Tennessee 37863
About the Business
Americana Inn, a Travelodge by Wyndham, is a charming lodging option located in the heart of Pigeon Forge, Tennessee. Situated at 2825 Parkway, this cozy inn offers comfortable accommodations and convenient amenities for travelers looking to explore the beauty of the Smoky Mountains. Guests can enjoy spacious rooms, complimentary breakfast, and a seasonal outdoor pool. With its prime location near popular attractions and dining options, Americana Inn is the perfect choice for a relaxing stay in this picturesque town.
Reviews
"Rented a room just for a night, and probably only stayed in it for an hour because it was so awful. Payed $195 because of a holiday weekend, and it wasn't worth that. The price two days later was $29 a night! I've stayed in better $75 a night hotels. The front desk staff wasn't great. When we got in our room, it was pretty gross. The shower was broken and had zero water pressure and the shower floor was dirty. The bed had cigarette burns on it. The door had multiple drill holes where they tried to put the secondary lock, but then gave up. The pain lock on the door just spun in circles instead of locking. At 9pm we decided it wasn't worth risking our safety and sleep, so we left and made the 3 hour drive home. Super shady hotel. You're right next to an arcade and go kart track, so you're hearing all that noise. I look pictures of everything. People aren't over exaggerating their poor reviews of this hotel. I honestly wouldn't pay $30 to stay here."
"The only thing good about this place is location. Staff was terrible. When we checked in there were two employees at the counter. They had music blaring, treated us like we were interrupting them. They over charged us and when we told them about it they got really rude. Room was barely ok, bedding had holes but did look clean. Had a TV that was a remnant from the 90's no remote. Sink, tub and toilet had mold around the seals. Floor was dirty, my daughter ran around the room in her socks for 5 minutes and they were just filthy from the floor. Won't ever stay again. DEFINITELY STAY AWAY!!!"
"Location of hotel is great. And that’s the only nice thing to say about it. Front desk workers were rude, just sat on personal phone call with head phones. Didn’t think much of it, got our keys and went up to a disaster. The room is absolutely disgusting, first thing you notice is all the broken furniture full of hair and dust. Beds were full of burn holes from cigarettes and hair. Bathroom wasn’t cleaned, had pee on toilet, tub full of mold. Do not stay here…"
"We stayed in room 203. We paid over $80 a night and it was AWFUL... the ac doesn't work thank got its 40 degrees here! The bottom of the refrigerator is rotten, the shower is black with mold. The towels have brown spots, the sheets were put on backwards and strained. The beds were awful the pillows were even worse. I called down stairs for a iron and blow dryer, because the room didn't have any and the man down stairs said sorry we don't have any for you! ARE YOU KIDDING ME! Your place is awful, his response was like we haven't heard that before! DON'T WASTE YOUR MONEY! PS once you checkin they make you get your parking card from a sales person who is trying to sale you tickets and "not" timeshares! Place is horrible DON'T STAY HERE! THE REVIEWERS ARE BEING 100% HONEST! UPDATE.... Complained to the Manager helping this location, I am told her name is Tracy. She told me she would fix the issues and call me later today to let me know what she could offer me do to all the issues. SHE DID NOTHING! When I went down tonight to complain because all the sheets and towels were still dirty and still in the room. The female in the office was rude, unhelpful and VERY unprofessional..... and when I complained and got upset she called the police to have me removed. I have the video of her and I will be placing a formal complaint. AGAIN DO NOT STAY AT THIS LOCATION IT IS AWFUL!"
"I’ve stayed in 2-3 star hotels before but this one doesn’t even rate a 1. A zero would be more like it. I spoke with the person checking us in a told her about the bad reviews. She gave me a very non caring remark. Well BELIEVE every bad review posted! This place was just ridiculous. We stayed in room 104. The sheets and pillowcases were put on inside out. Towels just thrown on the sink. Hardly folded at all. Several looked like cleaning rags they use. Just nasty. TV did not work. Smelled like cigarettes. The bed was hard and the pillows nasty. We went and bought two pillows. I wasn’t putting my head on those. Went to the office about the TV and if that was the manager he was not helpful. The only good thing is the water was hot if you don’t mind taking a shower with black mold. I mentioned that to the front desk person and again nothing was done. So bottom line DONOT stay here. If I could get my money back I would"
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