Master Tow

"The best! Superb customer service and advice always available. They did a great job of shipping replacement fenders quickly & they fit perfectly."

"We purchased a Master Tow car dolly from Noroteck in Canada. However, the system of strapping the car to the dolly is not reliable and not practical. As seen in the photos below, the straps fray on the inside side of the tire which is not accessible for inspection. The manufacturer recommends stopping to inspect the straps every 100 miles (160 kms). However, the straps are not fully accessible for inspection since they are partly hidden behind the tire. In addition, with the manufacturer recommending stopping every 160 kms for an inspection which clearly means the system is not safe. These trailers need to sold with a second (and probably third) set of straps. They also need to have their distributors stock parts since Noroteck doesn't stock any spare straps. In addition, the trailer is sold without safety chains. The safety chains need to be made mandatory and not listed as an accessory. In addition, a complaint has been filed with the NHTSA regarding the sale of these trailers. James from Master Tow was able to get us replacement straps at a good price and shipped by air from their facility to our location in 2 days. James definitely provided excellent customer service."

"I have owned a 2006 single Axle master tow trailer and it has been totally reliable. Many miles on it year after year. I just called to get a price on a new one. Was pleasantly surprised when given a quote !!! This company makes a quality product !"

"Junk and they won’t honor their Warranty, we been towing the same car for 15 years and they told us we didn’t have the car centered and the straps were loose!!! Balony!!"

"Very surprised of the Quality and, in my opinion over engineering of these trailers. Trailers that can be passed on from generation to generation."