Verizon 552 North Broad Street, Brevard, NC 28712

"The service was very good. The following information is not a reflection of the customer service agent that was very helpful and nice. Corporate issues: There are a lot of dirty desks in that place. If you pay with cash, you have to have an exact change. And, if you return something you paid with cash, corporate will have to issue a check, which might take up to 10+ business days."

"Went in to the store to upgrade my husbands phone and walked out with some great deals! Mark Kohlenberger was knowledgeable, helpful, and patient! I would recommend making an appointment with him before you go to the store. You won't be disappointed!"

"Recently bought a new phone and watch at this location. Josh B was very helpful throughout the whole process. When Verizon refused to accept my trade in he worked diligently to get the problem resolved, which ended up taking a few weeks. I cannot thank him enough for taking the time to stick with it, that saved me a lot of money! Excellent customer service!"

"William and Cody were AMAZING!!. We came in around 7:30 and they treated us like we were the most important customer in the world. They went above and beyond to make sure we were taken care of. I will definitely be back to the Verizon store in Brevard and the store in skyland! Top notch customer service"

"Ariel was a godsend! I had lost my phone on the side of a mountain. She quickly brought up my account. She found the best upgrade I could get, and what's more, helped me find out that it cost next to nothing for the upgrade! She was transparent about any fees. She clearly communicated what I needed and did not need. I walked out in no more than 30 minutes! I would make a trip to this Verizon store, just to do business with Ariel again!"