Import Motor Werks

"Great service with pictures and updates sent daily to keep you up to date with your car's repair. Not pushy about recommended repairs, which was a big deal for me. Offers a loaner unlike most indie shops."

"Import Motor Werks have been my team for my BMW needs. Mike (Customer Rep) keeps me informed of any issues that arise. My experience with Mike has always been that of humble professionalism. The prices are fair and middle ground in comparison to other local German-specific auto shops and they offer the wonderful additional perk of a Loaner (when available). I want to thank the the mechanics for taking care of my ride, especially when they take it for test drive."

"I’m giving them a 4 star because I dropped my Mercedes off for a Service B appointment at 7am. My truck still wasn’t done at 4 pm. I did explain to them my frustration and how I am going to be late picking my kids up. That service shouldn’t take that long. They were understanding and worked quickly to get my car up to me. We had a problem. I addressed it they worked diligently to fix it so thanks for that! My car runs smoothly too. Good work!"

"Whenever I bring my vehicle to Import Motor Werks, I am confident that it (and I) will be treated with care and respect. This last time was no different. I will continue to bring my vehicles here because any jobs required are always done right the first time."

"Can't speak highly enough of Tammy and her team! A little over two years ago I started coming here after purchasing my 2006 325i. They did a comprehensive check over and really gave me peace of mind with my purchase. They charged around $150.00 for that. They were helpful and honest, and despite needing a lot of work I didn't feel ripped off. I came back to do my rear brakes, brake fluid flush, and alignment first, which was only around $900 for all that. Then I went again for my oil pan gasket, which was around $1400. I've been back since for regular maintenance, about $180 for a full synthetic service, and they've always done a comprehensive check. They were very fair and helped me figure out when to do what to save my wallet from the shock of it all at once. They sent me pictures so I could see where the issues were and what was going on. I've never felt like they have been trying to just get money out of me. They always send the estimate ahead of time, answer all my questions, and send me check-in pictures once my vehicle is being worked on. They had a very nice comfortable waiting area with free snacks and drinks. Really helpful to me that they provided a loaner vehicle to get to work while they had my car. One of those family owned places you can really put your faith in."