O'Reilly Auto Parts 131 High House Road, Cary, NC 27511

"This O'Reilly location is convenient to neighborhoods I frequent in the area. I've made multiple different visits and purchases here over the years dating back to 2020. Today Chris was in the store. I recognized him from previous visits. He always provides a warm welcome as soon as my feet cross the threshold of the entrance. Chris is an exceptional Auto Parts expert and works very quickly at getting what I need. Chris also takes the time to provide educational details on the different options. I needed a headlight bulb because if it's not a fog light it's my headlight bulbs blowing after a few years. The joys of vehicle ownership! Chris was kind enough to put the bulb in for me. I appreciate the service and the staff here not just this visit but every visit before this. I plan to hold on to this experience and I will return to this location if needed again and I will recommend others. Thank You!"

"Christian went above and beyond to help me! He scanned my codes and recommended products that would help with my catalytic converter. Thanks, bud!"

"The guy came out and did some testing on the battery as well as the alternator. Appreciate the willingness of the person."

"Today my car would not start, so once I got a jump, I headed to one auto store and the customer service lacked. I ended up in the vicinity of O'Reilly's and decided to go in and get my battery. Barry was polite and nice over the phone. Once in the store, Barry was extremely busy and was working under pressure; however, Barry was still polite and attentive despite a ringing phone line and several customers in the store to help. I told him I could wait until he got his line down because I was in no rush. After he was able to get to me, he installed my battery and I was on my way. I am so thankful for Barry's ability to handle pressure despite being busy and still rendering exceptional customer service! Please know that Barry is an exceptional Assistant Manager for your High House location! Thank you Barry for getting my car going again!"

"Today I brought in my key fob to get a battery and have them change it. I already knew it might be hard because I had issues and could not fix it. The manager, a nice lady was so patient and kind and really tried to help. She had her assistant take over while she helped another customer. The assistant was able to get it fixed with a little patience of his own too. I am so thankful to them. This was not an easy battery change as most fobs are easy to change out a battery. Great team work there at that store!"