Professional Builders Supply

"Great service everybody was friendly and got the job done"

"I have a client that is need of a new window. House was built in 2017 and a tree fell on the home. I found out that the PlyGem windows came from PBS in Morrisville. Upon calling and trying to do some fact finding, the sales rep I was put in touch with was less than helpful. After making a trip to the actual warehouse and speaking in person, I will never do business with this company. POOR CUSTOMER SERVICE."

"If I could leave a negative 5 star review I would. My husband and I have dealt with Kenny Cox on multiple occasions and he is absolutely terrible on customer service. He not only never responds unless you involve his supervisor, but he also tells you not to contact him. The windows they are selling, Ply Gem and put in my new home, have had 6 seals go bad in 6 years and I feel quite certain we will have another 6 over the next few years. You would think since they offer a warranty to the original buyer that they would want to at least be customer friendly when you have questions. Unfortunately, I also hear the same complaints from my neighbors about the lack of response from Kenny Cox. Good luck if you ever have to deal with him"

"Horrible service and installation. I agree with the negative reviews. Not sure how they are still in business. It seems most of the positive reviews are from truck drivers :-). All the 20+ widows have screeched during the "installation." They laid the windows down on the concrete floor. It was shocking. When we saw it, we complained, but the installation team did not speak one word of English. Manufacturer refuse to cooperate since it was a installation issue. I assume builders use them because they are cheap."

"This review is on the driver of this vehicle, he almost caused an accident, the company should provide some guidance to drivers on taking it easy during rush hour. This happened in Cary NC"