X pert Automotive Repair 3562 Gillespie Street, Fayetteville, NC 28306

"Gave this place two stars because if you tell them something needs to be fixed they’ll fix it. But if you don’t know what’s wrong with your car. I recommend you go to a different mechanic. They don’t have good customer service skills. And have bad communication between their customers, mechanics and front desk workers. It has been a he said she said fiasco. I had to go to the BBB and do a complaint at the commissions office. This shop has had several complaints and not just locally but with Carsheild as well. I was able to get all my money back that was wasted. And did not have to communicate with the owner again. Please scout out mechanics prior to taking your vehicles."

"Absolutely wonderful people. I'm so glad that I found a mechanic that I can trust. Honest hard-working people there. I wouldn't take my car anywhere else ❤️"

"Andre had my car for 2 weeks free from interruptions from me anyway. I was told would complete on Wednesday. Great for me as I told him I was headed to serve a client in NY for a while. Leaving Friday early. I call to arrange pick up or delivery to be told not sure when Andre would be in nor when he could finish my last item the muffler. This is on Friday morning, the day I am to wrap many things up in the early A.M. to head north no later than 1 P. M. I had even hired a driver which was on a set time schedule. Andre and his assistant brought my car to me at 3:30 P.M. skip to my current issue... Andre has the muffler on backwards (like section B the connected section A, plus no tight connecting clamps or pins, etc.) it is hanging lower that my other that did not require changing and I've called Andre everyday this week started on Monday until today Thursday. I've text, called spoke with assistant on Wednesday ask to have Andre call me and I still have no call back or any replies. I guess I will see this group Andre in particular in court soon if no reply and resolution. This is so disappointing in so many ways of trying to support this small business of color and for what, a dollar. Trust me if I meet him in court those dollars he will regret. Please simple reply and offer to resolve like the kind young man I know you are. Please and don't have your office wife do your dirty work. Be the man in business who handles the good with the your bads. Please 8/13/2022 Following up repair work investigation findings at this point it has been determined : Steering & Suspension Rack leaking and coming apart rf lower control arm has excessive movement in rear bushing front motor mount is bad as well as the right side of vechicle motor mount bad. Inspection continues, Learning More Exhaust Muffler installed backwards **Andre this is Disappointing, So disappointing..... play_circle_outlineLearn More VIEW FULL VEHICLE INSPECTION"

"Andre is the BEST I have been leaning on him for repairs For every car I have had for over 10 Years! I trust his work it has never let me down! He is honest and a good guy. I have moved away to Charlotte now I’m the Raleigh area and continue to travel back to Fayetteville because I only trust him with my vehicles!"