Christmas Lumber Co. 10519 Kingston Pike, Knoxville, TN 37922

"This was my first experience with Christmas Lumber. They didn't have what I needed in stock but said they could get me a quote and order it. I received a call back within 30 min with a very fair price. They took payment over phone and said it would take about a week. They called me the next day to let me know my order was in (they said we got lucky on this one)! I'm very pleased with their professionalism and plan to do more business here!"

"Great service and products they went out of their way for me thanks"

"Just Cancelled my lumber order with Christmas Lumber Co. I have visited this establishment multiple times and at each visit the customer service was terrible. But looking to support local business I kept going back for deck building materials. I had ordered decking material from Christmas and called back to get additional materials added to the order. I was told by Randy on the line that he would not sell me the additional materials because I was not a regular customer, and he noted that the materials that I had already purchased should not have been sold to me because they too were only for regular customers. When I called back and told Randy that I wanted to cancel order due to poor customer service, Randy responded with "Great!" I could not believe my ears. The customer service here is very poor, this business caters to contractors and does not support the DIYers. I would highly recommend looking elsewhere if you are not one of their "regular customers""

"Called for a 35" wide door, individual would not stop questioning my measuring and became condescending and insulting. He continued to insist my measuring was incorrect and would not simply special order the storm door. I decided to take my business elsewhere and told him he could disregard the request. His reply of "see ya" sealed the deal, we will not visit Christmas Lumber again. We only hope he was not management."

"Mark and Tony were both very helpful on the phone. They had plenty of 4'x8' pine beadboard in stock at a great low price. Home Depot didn't have anything in stock. I was in, loaded, and back on the road in no time! Thanks guys!"