Belhaven Tire & Auto Center

"Took my 2006 Odyssey there for a wheel alignment. I told them it was not steering correctly. Asked if they had driven the van afterwards and was told no by the person at the desk. After driving away I discovered the van was still not driving correctly, and my steering wheel was upside down.Called back to the shop and was told to drive further and see if it would get better. A person insisted the van had been driven after the alignment. Clearly it had not been driven.Took the van to another shop and was told there was no way the van could have been aligned properly due to the rack and pinion being broken. I called the shop and told them what the other shop had said. I was told to bring the car back and they would look at it. I was advised not to drive the car because doing so would cause more damage. I would have had to have the car towed.The shop refused to refund any money even though the alignment had not been done properly. Ended up paying good money for bad service ."

"This is the only shop in Charlotte that I will take my vehicle to. They are always friendly and professional. As quick as can be expected without sacrificing quality and very reasonable prices. See Tony at the front desk. He will take care of your vehicle."

"Took my car to change a wheel bearing, replaced oil pan and regular maintenance when I got my car back I heard a noise coming from the the front of my car also when turning the steering wheel there is a noise also. Took it back trying to find out about these issues then they told me I have to replace the rack and pinion of which I had no issues when I took my car there. These guys are oil and tire change mechanics. They are incompetent and very dishonest. Stay away from Belhaven Tire and Auto."

"I have been here a number of times. 1st time was when I had a serious issue with my car and overheating. I needed to have the radiator fixed along with some hoses. Everyone was so nice, caring and keep me informed of what was going on and cost. The prices were very good. Front service managers were great, especially Tony. Very helpful. I have been back for routine care and they always are able to get me in and out without much delay in my day at all !!!!! All the mechanics are knowledgeable and willing to explain what I might need and why. I would recommend Belhaven to ANYONE who needs any type of car care."

"Entire experience from beginning to end was seamless! Thank you, Luis and team, for taking such great care of my new truck. I reached out to Belhaven Tire to get a quote on new wheels and tires. Initially, I had a one-on-one sit down with Luis, who is EXTREMELY knowledgeable in every aspect of lifting a truck, which set of wheels would fit properly and basic dos and don'ts I was unaware of. From here we ordered the wheels I picked out and they were delivered to Belhaven Tire with a few days. I dropped off my truck early AM and the truck was ready for pickup right after the lunch hour. There were a few additional adjustments we had to make on my truck after a test drive, but everything turned out perfect, exactly how I wanted my truck to look. Belhaven Tire exceeded my expectations, and this will forever be my ‘go to’ auto shop! Thank you again, Luis and Team!"