Smith Mark C DDS

"The office isn’t very clean and Doctor Seth Smith seemed rushed but took time to sell me partial dentures."

"I find it strange that this Dentist doesn't allow parents to go back with the children. I ask if this was a COVID policy and they said no. It's their opinion that children do better when parents are NOT in the room. I find this creepy and extremely unsettling. I ask if I could at least meet the Dentist. The front desk Clerk Abby said you send your child to school and do you know his teachers. I let Abby know absolutely know and communicate with my sons' teachers. After push from the front desk clerk Abby Mark Smith did finally come out and at least introduce himself.... while he was not rude both he and the front desk clerk were clearly annoyed by my request. The second visit was even worse. I will never take my son back. Terrible service."

"Horrible office. Just told me to find another office because their doctor no longer takes my insurance. No communication, my son has an issue right now, but basically told to figure it out on my own. Thanks for nothing, and your dental assistants suck. No bedside manner, more interested in $$ than patients. Good riddance. If I could give zero stars I would. BEWARE!!!!!!"

"My 17 year old booked appointment with Mark and was seen and only done x-rays before a different person seen her to tell her they didn't take her insurance and before a fever 2 days, sobbing in pain, and complaining her mouth hurts we had made an appointment Tues for Bullington to see her 10a on Thursday to find out at 7:30a Thurs he won't see her because someone else done a cleaning etc which wasn't done but apparently "office policy" is he won't see anyone who's let someone else touch their teeth which never happened but insurance was billed for a cleaning, x-rays, and something else and after a trip to urgent care at 8:30 that morning by 8p she was in ER with fever 103.8 and admitted to Niswongers for aggressive IV antibiotics. Double check what insurance is billed for when using these people but I would suggest going outside GVL because now she can't even get her cleaning done again for an extra 6 months. Dr Stinson in Jeff City is seeing my daughter at 5p today on a Sunday to see if he can get her issue resolved. Between these people and Bullington my 17 year old could have died from an infection that came from nowhere"

"I love the dentists at this office and believe they truly have the patients best interests at heart. However, getting through the hoard of women at the front desk and hygienists to get professional opinions from the dentists on what to do with my childrens teeth care is a nightmare. The receptionist is clueless. I’ve begged her to schedule cleaning appointments and we show up and find out that although it’s on my card confirming I have one they seem to have misplaced the appointment information. We sit in the outer office for 30 mins to an hour every time waiting for a cleaning or to see the dentist. Half the time while we are waiting to see the dentist or hygienist someone else walks in and says “I’m here for my appointment” and the receptionist says, “you don’t have an appointment today!” Do they just lose every other appointment?! Often I have to beg for sealant or other preventative services and they fight me tooth and nail not to do them. I really don’t get it. I’ve never seen a medical facility hell-bent on not providing preventative services like this. Headed to find another dentist. Ugh!"