Aspen Dental - Greeneville, TN

"I was unable to get a timely appointment in Morristown TN but did accept an appointment in Greenville. The purpose of my appointment was to fix my invisiline retainer and set up a cleaning. They took a full set of X-rays and then said that I could have the cleaning done in Morristown. They kept indicating that they were unable to verify my insurance. They then indicated I was free to go. I still don’t know what the next steps are. Make an appointment in Morristown? Call my insurance people? The communication just stopped. So far I’m not impressed and will be looking elsewhere for dental services."

"Tried to get into a emergency appointment. When I was in bad shape on a Wednesday, made the appointment for Friday and confirmed it twice via phone. We were having some bad weather and I asked to be notified if you were to be closed! My appointment was for 2:30 that day and when I got there after driving in the bad weather from 40 minutes away, there was a paper sign that said, we closed at 1:00 p.m. due to inclement weather! So somebody was there the whole time when they were thinking about closing to let me know that I did not have to risk my life to come down there for this appointment! By then my abscess was so bad that I went to the ER! I answered two phone calls to confirm my appointment and ask them to let me know, if there was a problem with the weather! I do not believe that that is a respectable or even good way to run a healthcare business! I am a licensed CNA and My clients depend upon me! Plus I'd love to keep my job!"

"The Dr I saw there, Dr. Angela… was absolutely amazing. Hands down best dentist I’ve ever seen. I knew exactly what I wanted when I walked in and she never tried to change my mind. She made me feel more comfortable. And the lady in the finance department was so helpful! I’ve already recommended them!"

"The employees are all very professional, and the work I've had done was extensive. It was all scheduled in a timely manner, and so far it seems very cost efficient compared to other dentists in the area. It is one stop shopping. My only problem is that people are corralled in the waiting room and appointment times are not adhered to. I've been left sitting in the waiting room well past my appointment time on every occasion . My course of treatment won't be completed for several more months, and Humana Medicare has sent me several notices saying they are not paying what has been requested so far. I am still curious to know if the total amount I was told I am responsible for is really accurate. I will update this review when all work is completed."

"Going to the dentist is never easy or encouraging... until today. Dr. Vie, Heather, and Kaylee all helped me tremendously. I was not only kept comfortable, but felt part of the process. My smile has never been my best feature, but after the plans we created today, I'm confident that will change very soon. I'm so excited to smile again!"