Reeb Millwork Corporation

"My fiance works for thus company and loves his job his co workers treat him like family up there and they are amazing he comes home everytime tired of course yes from wilding ten hour shifts for second shift but always has something good to say about his day and goes to bed with a smile on his face William loves his job and I've never met any co workers or anything but they sound amazing so therefore I love them like family too!"

"I placed an order via Lowes for a custom door, which was subcontracted to Reeb. It has now been 9 months, with no door. Reeb continuously pushes the completion date back month after month. For reference, I ordered this door in Dec 2021 and they are now saying it may be completed by Nov 2022. Absolutely poor customer service and zero accountability for this from Lowes or Reeb."

"My door supplier placed an order several days earlier for some thresholds I needed and they didn't get them on the truck either day they deliver. It would be another full week before they could deliver them so I made the 30-minute drive to pick them up in person and arranged a 2:00 time with them earlier that morning. I got there 10 minutes early and no one seemed to have been made aware that I was coming and was told that the people I needed to talk to were in a meeting and I would have to wait, which I did. I was lucky to have things to catch up on but nonetheless it took them 30 minutes to bring out my three parts."

"I work here as a delivery driver and it's obvious that we have the best doors to offer in the business. If you're looking for a quality door at a quality price, then don't look no further. I'm not saying it's just because I work there. I am a fairly new employee just over 6 months. We are different than most door distributors because we will service the doors if any problem arises. Found that from any other distributor. You won't. Plus get the quality workmanship that you do with REEB products."

"I built a new home last year and installed new doors made by Reeb Millwork purchased from Lowe's. One of my new doors had a manufacturing defect where the glass was not sealed properly when manufactured and it caused a leak in my home. Unfortunately it damaged my hardwood floors. I contacted Lowe's and they quickly got Reeb out there to address the situation. The Reeb rep quickly got on top of it and saw the defect and arranged to replace my entire door unit. Awesome, right? That is where the good customer service ended. I was asked to submit an estimate to correct the issues with the damaged floors and to finish the door issues (painting, trim, and installing blinds). I was then informed that they would not stand behind their product and cover the damages that clearly their product caused. How disappointing and unprofessional! Reeb makes good products and I have several in my home and have installed several in my business. It is very unfortunate that they are not willing to stand behind their products and take responsibility for damage their product caused."