Hanesbrands Inc. 1000 East Hanes Mill Road, Winston-Salem, NC 27105

"Hanes men's briefs are now about as thin as Kleenex tissue paper. This defeats the purpose, all to save a few cents. I will now be shopping for something similar to what Hanes used to manufacture, and will gladly pay a little more for the comfort."

"Bills itself as a American company “Made in the USA” but is made in Taiwan and Vietnam. Found this out after i placed an order and after waiting weeks with no shipping notice I contacted them. Was told that shipping was delayed due to covid. Was never informed that it was coming from Asia. Tried to cancel and company refused to cancel. They gave a time line of another 7-20 days to receive order. Will switch to another brand and will make sure they are made and shipped here before buying. I have kept all the emails from them. If i could give them negative stars I would. Send American jobs to Asia, just to increase their profits is unacceptable!"

"Customer Service employee Alicia M. is worthless. When I complained about a great deal I had being canceled because 'they couldn't fill it' I complained and Alicia M. ignored the issue and made no attempt to make it right. You just lost a customer for life, Hanes."

"I ordered 4 items but when I received the order there were only 3 items in the package even though the packing list showed 4. I paid for 4 but only got 3. I have written Hanes multiple times about the shortage but I have not received any return communication at all. This is customer service at it's worse. I have been a Hanes customer all my life but no more!"