Shake Shack Chapel Hill
1800 East Franklin Street, Chapel Hill, North Carolina 27514
About the Business
Shake Shack Chapel Hill is a popular food destination located at 1800 East Franklin Street in Chapel Hill, North Carolina. This restaurant is known for its delicious burgers, fries, and shakes made with high-quality ingredients. The lively atmosphere and friendly staff make Shake Shack Chapel Hill a favorite spot for locals and visitors alike. Whether you're looking for a quick bite to eat or a casual dining experience, Shake Shack Chapel Hill has something for everyone. Come enjoy a tasty meal at this iconic American burger joint in the heart of Chapel Hill.
Photos
Hours open
Monday:
11:00 - 22:00
Tuesday:
11:00 - 22:00
Wednesday:
11:00 - 22:00
Thursday:
11:00 - 22:00
Friday:
11:00 - 22:00
Saturday:
11:00 - 22:00
Sunday:
11:00 - 22:00
Reviews
"I'd heard good things about this place, but I don't get it. The burger I got featured a thin, overcooked and slightly burned patty with some semiliquid cheese, really disappointing. Fries were nothing special. My wife ordered a chocolate shake. The young lady at the counter said, "Sorry, we don't have any chocolate" No chocolate? "No, they didn't send it on the truck." Then, doing her best, "But we can put some fudge in it." Two unappetizing burgers, one order of fries, a Coke, and a vanilla shake with fudge in it, for a price--more than $38--that would make a New Yorker blush. The people were nice. It's a chain with a particular product model that is not their fault. But this place would be about the last place in Durham I would go for a burger. On the positive side, the place looked clean. But if quality means anything to you, there are many places that offer better for less."
"We ate here around 2pm on a Sunday. Pleasantly surprised they weren’t supper crowded. We walked in and looked at the overhead menu. Took us a few minutes to see the 4 kiosks to place your order. We tried to order with special instructions for condiments but the computer didn’t allow that. After we ordered realized we forgot to order any Shakes. Maybe next time. The dining area was clean, we grabbed our table number and sat at a 2 seater. Got the napkins, Mayo, Mustard, salt & pepper and ketchup. The ketchup dispenser ran out so I only got a tiny container and a half. Husband went to the counter to see if they could fill up a couple more tiny cups. Girl said there were some ketchup packets. Ok. A few minutes later our order arrived. Two Shack burgers, 2 fries, 2 drinks. With tip about $34! We had the hardest time opening the mayo packet, finally got it open. The burgers were extremely thin but tasted alright. Fries were just ok, not hot. My Root Beer was really good. After we finished, we cleared the table and threw the trash away. Not impressed; food was too pricey, burger too thin, and really didn’t think anyone did much to be tipped. Will just go to Freddy’s for a hotter meal at much less cost."
"The food was good and the service was pretty quick. The two down sides where the ladies restroom floor was very slippery and one of the workers boyfriends was making a scene. He was cursing and went behind the counter. Some of the employees pushed him back into the dining area. He and his friends sat near the counter being loud and cursing, using the "N" word to describe the employee. He was wearing all black with his hood pulled over his head and a black mask over his mouth. It made us feel very uncomfortable. We will not go back to this location. Still great customer service"
"Stopped in here in a rush to grab lunch before heading to a college tour. Did a quick kiosk order and the food came out almost instantly. It was very crowded too. I’ve had horrible experiences at shake shack in the past, but this was quite the opposite. Happy to say I finally found a good one!"
"The overall experience is good. I think the mushroom burger is better than the beef one. Friendly to vegetarians. Waited for 15-20min after order. Sitting outside is great if the weather is lovely."
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