Firestone Complete Auto Care

"Rance did a wonderful job. The shop was able to have my vehicle seen quickly on a Sunday and diagnose everything within a few hours. I was so relieved and thankful to have a shop take my vehicle in so quickly plus they didn’t charge me a dime despite running diagnostics and reseting some electronics (since the issue ended up being electronic and recommended seeing a dealer). Overall, a very professional, honest shop and I highly recommend to anyone!"

"I can't say enough good things about this Firestone store, Joe Hunter, and the rest of the staff that work there. I know very little about cars so I'm an easy target for unscrupulous mechanics. But, I've never once felt cheated or mislead at this business. In fact, quite the opposite. They go out of their way to ensure my cars safety. And for that, I'm grateful! I recommend the Firestone on Maynard completely!"

"Visited this location twice so far, both times had fantastic customer service. They had me in and out within 20 minutes both times. I got a great explanation for both my problems so I've got a better idea of what to look for in the future. Definitely my go to auto care location!"

"This was by far the very best experience I have ever had! It was pouring outside, and I needed new windshield wipers. I called ahead and said I couldn't drive safely with the windshield wipers I had because I had my kids in the car. Joe Hunter answered the phone, checked if the ones I needed were in, and told me to come on over. He greeted me holding the door and already had cartoons playing inside. He helped me get my son inside so I could bring my daughter in as well. There are no words for my gratitude. He and the other gentlemen (I do not use that word often, but they are the epitome of gentlemen) took care of my car and my kids, they were fast, thorough, professional and most importantly, they were kind. These gentlemen need to be celebrated!"

"We have a small RV needing tire replacement. Service has been an issue for us in the past as many shops are reluctant to put the vehicle on a lift. Artie, the Service Manager at Firestone, had a different attitude. He said, "whatever we need to do, we'll make it work". He and his team quickly went to work and put on our new tires, using a floor jack, instead of a lift. Everyone there was polite and communicative. Artie was extremely personable and efficient. He had excellent rapport with his staff. Excellent experience! Above expectations!"