Neal's Garage 1907 West Markham Avenue, Durham, NC 27705

"I recently switched from another local garage over to Neals because I wasn't getting great customer service at where I was. Donny was fantastic, got me setup for a service on my vehicle, and took excellent care of my vehicles. I plan on using Neals for all my vehicle service going forwards."

"I stopped in without an appointment because I needed someone to look at my car last minute. Neal’s garage took me in right away. They were so professional and friendly. I recommend this auto repair shop to everyone for great service! Thank you again for your help."

"Very professional shop. Great customer service. Very good mechanics. I have used them for multiple cars and years. It's not cheap but they they take the time to test and test some more to make sure the right fix is made"

"The staff are kind, professional, and knowledgeable. I went in for a hollow humming sound that appears at 40 mph while on the road. They took it for a spin and lifted it to check the tires. I came in expecting the worst (wheel bearing issue) but they assured me the tires were worn. I was also not charged for the diagnosis! 10/10 service. I will definitely come back here if I need my car checked/repaired in the future."

"I cannot express enough how grateful I am for the outstanding service I received from Neal’s Garage during a recent emergency with my BMW. I was traveling through the area after Durham's ‘Big Storm’ hit, and most of the city was without power. My vehicle encountered an issue that needed immediate attention. Despite their busy schedule, Neal’s Garage managed to squeeze me in and provide top-notch service that went above and beyond my expectations. From the moment I walked in, their professionalism was evident. The staff greeted me with a warm welcome and a genuine concern for my situation. They carefully listened to my concerns and assured me that they would take care of the issue promptly. The level of politeness and courtesy displayed by the team was truly commendable. They treated me with the utmost respect and kept me informed throughout the entire repair process. It's not often that you encounter such a customer-centric approach, and I was thoroughly impressed by their commitment to customer satisfaction. The quality of work performed on my BMW was exceptional. The technicians at Neal’s Garage are undoubtedly skilled experts who take pride in their craft. What struck me most was their willingness to accommodate my limited time. Understanding the urgency of my situation, they expedited the repairs without compromising on quality. I was able to continue my journey with minimal disruption, thanks to their efficient and effective approach. I highly recommend Neal’s Garage to anyone in need of automotive repairs, especially during challenging situations. Their professionalism, politeness, remarkable work quality, and unwavering commitment to customer satisfaction make them stand out as a beacon of excellence in the industry. I am genuinely thankful for their exceptional service and will undoubtedly turn to them for any future automotive needs. Thank you, Neal’s Garage, for going above and beyond to assist me during a stressful time. Your dedication and expertise are truly appreciated!"