Julie's Boutique 16845 Birkdale Commons Parkway, Huntersville, NC 28078

"Public humiliation! I’ve been to this store several times but yesterday was the absolute worst experience. I will never be back, and it be share my experience with most other boutiques in birkdale as well as my network of friends and family. I was ACCUSED of stealing a shirt. Not only was I harassed in the store, but I was followed to concierge and humiliated in front of guest services as well. I thought by sharing that I was returning the shirt to Anthropologie and I had purchased it one week prior the lady would realize it wasn’t from Julie’s. She refused to listen to me, told the guest services I was a lying thief, until the security guard confirmed the shirt was from Anthropologie. Indeed, I had the receipt in my Anthro-perks email on my phone. I was so rattled and dumbfounded that someone would be accusing me of something without listening to the truth. She just wanted me to be guilty I guess. I cannot emphasize enough- DO NOT SHOP HERE. There’s plenty of boutiques at birkdale- this is not a customer friendly one."

"I shop Julie’s frequently and this staff is always very friendly and helpful. The clothes are adorable and I always receive great customer service at this location! Highly recommend!"

"Found a few things I loved and last of each. The employee asked to start a room and I asked if she could just hold at the counter for me. Fast forward 10 mins and she has no idea where she put my items but 99% sure they were wrapped and given to the party checking out before me. 20 mins waiting on 5 girls to figure out what happened but no one had an answer. Won’t be back. Was extremely disappointing and unprofessional."

"Very poor customer service I Walked in today hoping to find a cute mother’s day dress . When I walked in I started looking at dresses near the register. A lady was standing at the register and not once did she greet me or ask how I was doing . Than another lady walked in behind me I noticed she didn’t greet her either but instead had a whole conversation to a another employee I’m guessing worked there about tickets to God knows what . I just kind of walked out annoyed at that point . It’s a small store and wasn’t busy at all just opened up at 10 so no excuse to not providing great customer service."

"You would think in 2018 I as an African American women who has been teaching children of all backgrounds for 23 yrs would be able to walk into a store and be treated as a paying customer and not be treated like a criminal about to steal something. Hated is brewing in this place. I surely hope their employees some anti-discrimination training. Terrible."