Walgreens Pharmacy 1500 East Broad Avenue, Rockingham, NC 28379

"Tried to call the pharmacy, was on hold for 13 minutes when someone picked up and said there was 1 caller ahead of me. More hold music and the incessant information about vaccines repeated over and over. Then it started ringing for an additional 5 minutes before thanking me for my call and asking me to participate in a survey about my call. I did the survey leaving bad marks and an angry recording. Tried calling again only hanging up after another 10 minutes on hold. I'm giving an additional star because the lady at the drive-thru window is awesome (from past visits). They need to address this issue and nobody has bothered to reach out to me about my experience, even though I contacted corporate. I will not be back."

"the worst place on earth to get your meds from. the head pharmacist as she calls herself seems to have a thinking and personable problem. all i have to say and is girl if you hate your job quit we don't want to hear your miserable voice or even interact with such negativity. def don't go to this one. i would suggest a different location or chain all together"

"Staff has just gotten completely lazy and unhelpful. This used to be my favorite store but I’ve taken to CVS lately. Like just today- a product doesn’t ring up. No one in the line, just me. Instead of walking back and checking the price, the cashier says oh I’m just not going to be able to sale it to you. That’s fine. CVS had the same item. This is after a previous catastrophe with their last cashier. The older lady that’s been there for a while is great and does her job. These new kids I’m over it. I can overpay for an item some where else too. You’re not the only one with a sky high mark up lol all you had going for you was customer service because the prices aren’t where it’s at."

"I've now had 2 prescriptions called in, both were held up. No phone call, no text. Just didn't process until I had to come into the pharmacy and ask about them. The issue? "Your insurance allows more than your prescription." Are you kidding me? Then I had to wait nearly an hour. No respect for the customers' time."

"terrible customer phone skills. shouldnt be dealing people at all tried to get a booster shot but i was told to get online and register for an appointment. i explained i was driving from a long distance please schedule me as i was in heavy traffic and i was told i could do it from my smart phone. They are just to lazy to help. No customer service. I figured getting a human on the phone would be helpful.... i gues the computer system is more competent than the employee. I will never darken that door again.!!!!"