Firehouse Subs Indian Land

"Must write a review! I often come to this location and normally order with Jay! She has learned my order because I’m always here (lol) and she’s always very polite! Today (1/25) I stopped by and Sarah took my order. Unfortunately for Sarah, I wanted to try something different, something that I never do but was very indecisive! She, however, was very courteous and helped every step of the way. She even provided ingredient information when I was cautious about some of the menu items. She recommended the new Chicken Parm Sub! Jake made the sub and also gave such great service! Overall, my experience here has been excellent! The service and food keeps bringing me back!!!"

"For a chain sub shop, it's good. Had the club. A little skimpy on the turkey. Ingredients were fresh and prepared well."

"I love firehouse subs and food is great but this place requires some training for employees. Not sure that will also help seeing their attitudes towards customers or order. It is shocking when you take out and found at home that they don't put all the things you mentioned in online order. Verbal order can have mistakes but online you have everything written in front of you. How hard is to follow that? I wish franchisee owner takes some positive steps to improve accuracy and good customer service."

"I ordered a large hero through door dash at 6:52pm. When my food got her it was a meatball sub not what i ordered. So at 7:35pm I asked on doordash for it to be made again as i am a single mom of 3 and i can’t leave because my babies are sleeping. Well i wait again for my food at 8:36pm my food was delivered and yet again i ordered a hero and got a meatball. I called the store and the manager was rude and said she didn’t know you made it and they must have fixed my order up with someone else. Ok one time i can see that happening but the second and it being the same sub. I am so unhappy and I don’t even want to eat now. This is not how services should be.I have been waiting for 2 hours to eat. I Will never go back."

"Wow. It’s been 5+ years since i had been to a Firehouse sub establishment. Decided to stop at this one. Prices are higher and portions are smaller. Subs look nothing like the picture in the menu; and honestly not enough meat on the sandwich. It wasn’t just mine, it was everyone’s on my table. $2.99 to make it a combo. If you order the large sub, you’ll be paying $15 for sub, chips, and drinks. Not a good deal; especially considering the amount of meat you get."