Starbucks 301 Long Shoals Road, Arden, NC 28704

"Right as you enter the Ingles, this Starbucks was very fast. The girl fixed two of our drinks in under one minute I still don’t know how it was even possible. Both were prepared correctly and we were in and out in just a few minutes. Could not ask for more"

"The lady who served me was so sweet, she had never made the apple crisp frappe but she would anyway, I don’t know her name but it was the best customer service I’ve ever had"

"Located in the Ingles Market, this was a quick stop for a coffee to sip while waiting for the deli to complete my order and shop the rest of the store. A short blonde and while the blonde roast is quite light, this time it was a bit more burned than usual. Did they give me a Pike's Place roast instead? No idea."

"My husband and I had the best experience with Abbi Westbrook. She is so helpful and very friendly. That cup of coffee tasted extra good cos of Abbi❤️"

"It is sad to see this location continue to struggle with how to run efficiently. I come here all the time - I ALWAYS mobile order. We seem to go through periods of time of not knowing how to sequence but I always ignore because I realize people may be training. Now of recently I have noticed that we are ignoring mobile order and making them when convenient. Sorry but I thought the purpose to mobile ordering was so my drink was ready when I got there and I wasn’t waiting the ridiculous amount that it takes normally to get my beverage. Today I came in to get my drink that I had ordered 8 mins prior and realized they were busy so I was patient. For the next 5 minutes I watched the drinks that were ordered after mine be placed in front of me. I then see that my sticker is just placed up on the espresso machine chilling with four other stickers that are mobile orders. I then point to my drink and ask if she can make my beverage which she looks at me like I am crazy. I then watch her make 6 other beverages - all of the mobile orders that were after mine…trust me I checked. I asked to speak to a supervisor- who of course apologized and then went to offer me a card for a what $4 off (my drink was almost $8) I refused! That wasn’t why I was saying something - you are causing upset customers who loyally keep coming because we love Starbucks. Please correct this in your locations as this is not the only place I have seen this be done."