Hillman Family Automotive

"I took my car there for a new ignition coil and spark plugs. They told me it was going to be over $1300 to get my car fixed. It said on the statement that that for the coil and spark plugs it would be $1,105.17. First off, how on earth is one ignition coil that cost around $76, 4 new spark plugs that cost around $45, equal out to over $1000. That makes absolutely no sense. And the “examination” was $108, what for? I told the place the exact problem with my car and which cylinder was misfiring. $70 would’ve been at most reasonable. This place is such a ripoff. Secondly, how do they expect people in that area to pay for that amount? A lot of business is college students who can barely get by. As well a lot of locals don’t generate enough income to just spare a grand on something so simple and cheap to do. I was very most angry about the fact that I asked for an estimate quote for the service, I was only given the “labor service” which was $70, which again mine was not near that amount. Honestly I am very disappointed in this place because I saw all the great ratings and had good hopes to get my car fixed."

"Sorely disappointed! My daughter had issues with her car while traveling back to college after winter break. After checking reviews and seeing that Hillman's had a ton of good reviews decided to take it to their garage to have it checked out. I basically paid $145 for nothing. They ran a diagnostic on the car, never took it out for a test drive and basically told my girl that the spark plugs were rusty. I personally changed the plugs and coil packs just before she left to head back. Unfortunately, mechanics are still taking advantage of "naive girls" and getting away with it. Shame on them for such a disgusting way to treat her. So much for believing in Google reviews of this place. Beware, you could be taken advantage of."

"I have had my car serviced at Hillman several times (old car with numerous problems) and each experience with them is easy and stress free. They do a great job explaining what’s wrong, fixing the issue quickly, and pricing fairly. Thank you!"

"Nothing but praise for Hillman Family Auto motive. Super kind and personable people, thorough in their work, and have gotten me in and out super quick both times I have been. Will and Saul did excellent jobs taking care of me, they made me feel like a friend more than just simply a customer. Highly recommend!"

"Warm helpful service! We were on a quick trip visiting family and getting ready to drive the 4 hours home when our back rear window came off the track in the down position. And it is supposed to rain. We stopped in an hour before closing. They quickly diagnosed that it wasn’t something that could be fixed quickly, showing us what broke, but set us up with some adhesive non paint damaging wrap that would prevent the rain from coming in. Now we’re on the road! Thank you Hillman Family Automotive!!"