Rent-A-Center,

209 North Hall Road, Alcoa, TN 37701

"Jay did a great job delivering the tv and has great people skills"

"Have talked to Jay multiple times about the issue I'm having with them changing my payment date and yet they continue to try to take the payments early and continue to add late fees even tho I've explained to him multiple times that the payments should not be trying to come out before my payday someone in upper management really needs to step in and do their job"

"You can tell these people the same thing a million times an they still do not care and do not listen. They have tried to charge my payment 5 days before my payday for the last 4-5 payments I've explained they are trying to take it before I get paid and every time they tell me it'll be fixed and every time it's not. They are just scaming people so they can charge the extra late fees. Shady as hell"

"Dustin is absolutely amazing!! I told him my situation n what I needed n he hooked me right up with everything that would be affordable for me!!"

"Was sold a "gaming computer" that is in no way shape form or fashion a gaming computer. I have been paying for said computer for 2 months and have not gotten it back or even offered a loaner. Customer service is horrible and rude, and the manager is the same as everyone else. When my stuff is paid off I will go elsewhere. Save yourself the trouble and go elsewhere **UPDATE** On top of the pc stuff, we rented a stove from them. The oven didn't work more than 2 months before it stopped working. We have been asking them to fix it for 6 months and STILL nothing BUT they will gladly call you multiple times daily and stand and beat on your door for an indefinite amount of time until you answer (or come home) if you have to be 1 week late. He refused to stop beating on the door until I paid (I was waiting for my money to hit my card that day and had already informed him of this) Dustin is an absolute NIGHTMARE. He has stated he would rather throw my merch in the dumpster than let me keep it for being a week late, and that he was going to come to my house and get "his merch" one way or another. Again, all this because I told them I would be a week late on the payment."